Resource
A day in the life at West Monroe: Operations Excellence
Take a glimpse into your first months on the job
Ready to see what your career might look like in our Operations Excellence practice? Our clients' needs change every day—and so do the projects our consultants work on. No two career paths are the same for our staff, just like no two days will be the same. Here’s a glimpse of the first 100 days in one consultant’s journey. When you join West Monroe, you’ll create your own!
Day 1: Meet your new work family
You’re introduced to the team you'll be collaborating with on a daily basis. On your team, you’ll find mentors, partners, and protégés. You’re an integral piece of the puzzle, and we’re glad you’re here.
Day 5: Jump right in
While you learn the ropes, you’re joining an established client team as they meet with a newly carved-out skincare brand to discuss their challenges in setting up their own operations and technologies, including an ERP platform.
Day 30: Accept your next challenge
A national food distributor is looking to West Monroe for help in updating their labor standards for the purposes of controlling costs, managing their workforce, and determining incentive pay. This initiative is critical because their workforce is truly the backbone for facility operations. Then, implementation begins, complete with performance management, and change management.
Day 40: Predict the future
You’ll partner with our Technology team to help your manufacturing client forecast demand and enhance their supply chain to meet growing customer expectations.
Day 45: Work hard, play hard
It’s time for an all-office meeting. We’ll spend the day highlighting current projects, recognizing our peers for jobs well done, and sharing key employee-owner updates. We’ll end the afternoon with a volunteer opportunity for a cause our staff suggests as part of our corporate social responsibility initiative.
Day 50: Invest in yourself—we’ll back you
Our consultants have the opportunity to validate their technical know-how with the latest credentials and certifications. Your colleagues are eager to nurture your career and help you expand your knowledge, whether your chosen credential is MOST, PMP, Lean Six Sigma, APICS, or NetSuite.
Day 75: The only constant is change
You’re partnering with a bank to implement a new CRM system and treasury management platform. The bank knows they need both tools – but you help them justify the investment, configure the tools to meet business needs, revamp their customer acquisition and servicing processes, and get their employees bought into using the tool through training, change management, and incentives – no easy feat!
Day 100: Be the expert
Now that you hold one of these certifications, you want to help other new hires acquire the credential. Host a lunch and learn, sponsored by the company, to share your experience and help others prepare. You might even want to lead a committee, through our “Chiefs” program to formalize training and foster growth of other consultants.
Ready for something new? Explore opportunities in our Operations Excellence practice.
