Amy Fletcher

Amy leads West Monroe’s Seattle office and excels at helping clients transform their businesses by improving customer experience and engagement.

With a deep background in designing customer engagement programs, optimizing digital platforms, and driving business process improvements, Amy helps organizations solve complex challenges. Beyond her consulting role, she is the executive sponsor of West Monroe’s human-centered design center of excellence. Prior to joining West Monroe, Amy held leadership roles at Hitachi Consulting, where she was part of the Digital Transformation leadership team and led the Seattle office.

Amy’s All-In Mindset

Amy enjoys the outdoors and family adventures, from international travel to ski trips. She’s also dedicated to serving her community through board roles and fundraising for local education initiatives.