Healthcare
Connected, Efficient, and Human-Centered Healthcare Starts Here
Outdated systems and workforce strain are holding healthcare back—it's time to transform for better care
A partnership, not a prescription
Healthcare’s challenges demand a partner as dedicated to the mission as you are. From workforce burnout to digital integration, we’ll help you overcome obstacles and keep your organization competitive, resilient, and human-focused.
No matter where you stand, we’ll help you transform
Our expertise spans cybersecurity, digital transformation, and regulatory change—delivered with speed and a deep understanding across the entire healthcare continuum. Whether you’re a large hospital system, a growing health plan, or an innovative dental payer, we help you streamline operations, enhance care delivery, and drive sustainable growth. As partners, we’ll meet both today’s demands and tomorrow’s expectations.
Who we work with
Health Plans
We help health plans grow membership and boost member engagement. Our strategies optimize operations and drive better outcomes, ensuring your plan stays competitive and effective.
Hospitals & Health Systems
We help health systems deliver exceptional patient experiences while maintaining an engaged, efficient workforce—all rooted in getting the most value from technology.
Dental & Voluntary Benefits
We bring deep expertise in dental and ancillary services, helping you optimize networks and expand services. Our tailored strategies keep you competitive in a changing market.
Retail Health
Retail health is transforming care access, but challenges like data sharing, reimbursement, and care continuity persist. We help bridge these gaps, ensuring seamless transitions and better patient engagement.
How we can help
Digital Transformation
Drive meaningful change with AI, automation, and advanced cybersecurity. We help healthcare organizations modernize outdated systems, improve connected care, and build resilience—all while keeping human connection at the center of gravity.
Workforce Transformation
Equip your team for the future. We help healthcare organizations integrate AI and other new technologies, upskill staff, and realign workforce capabilities to meet growing demands.
Cost Optimization
From reducing paperwork to improving processes, we help healthcare organizations save while maintaining quality care. Reinvest those savings into digital transformation and workforce development to build a more efficient, patient-focused system.
Regulatory Expertise
Stay focused on quality improvement while we help you navigate complex regulations with confidence. From Medicare Stars to evolving ACA standards to AI, our expertise ensures you meet changing requirements and minimize risk.
Transformation in action
Optimizing a healthcare provider’s IT strategy saves $400M+
A healthcare provider needed to reduce IT costs and optimize its talent strategy amidst unsustainable operating losses. West Monroe stepped in to help reframe the client’s IT operating model, uncovering opportunities across four key pillars: employee optimization, contingent talent, outsourcing, and automation.
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$2.5M savings through data platform overhaul
A rapidly growing health plan required a scalable data platform to manage operations and meet increasing demands. West Monroe collaborated with them to design and implement a cloud-based solution using Databricks, improving data governance, consolidating analytics, and enabling AI use cases.
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Increasing online bookings by 2.5 times for MyEyeDr.
Facing challenges with its third-party scheduling system, MyEyeDr. needed a solution that could enhance patient experiences while offering deeper insights into scheduling behavior. With MyEyeDr. experiencing rapid growth, they turned to West Monroe to co-create a custom, human-centered scheduling platform that would address these challenges.
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