Services
AI Services & Solutions
AI is no longer optional. With the right partner, you can unlock its full potential across your business. Is your organization prepared to lead with AI?
How We Help
GenAI Accelerator
Our GenAI Accelerator brings clarity to your AI strategy with a practical, results-focused roadmap. Together, we’ll identify the AI use cases that matter most to your business, helping you prioritize opportunities that boost efficiency, productivity, and customer experience. Through hands-on workshops, we work with you to turn possibilities into a balanced plan that gets results while managing risk.
AI Governance Design & Activation
We set up the structures and tools your team needs to govern AI responsibly, keeping your AI efforts aligned with your business goals. From guiding regulatory compliance to establishing clear roles and processes, we help build a governance model that’s agile and accountable. Our experts don’t just design frameworks—we stay engaged to ensure they’re effective in action, supporting your team as they apply governance in real-life scenarios. Our framework brings peace of mind, knowing your AI initiatives are managed with integrity, impact, and sustainable growth.
Enterprise-Wide AI Training & Enablement
We make AI accessible for everyone in your organization. Through tailored training, we empower teams to build essential AI skills that drive real value. Our phased approach starts with aligning leadership, establishing governance, and customizing training so employees at every level can confidently use AI to innovate. With us by your side, your team becomes AI-ready, building a culture of learning that grows with your goals.
GenAI-Powered Data Conversion
Unleash the power of your data with our GenAI-powered data conversion solution that achieves 80% savings in code migration efforts, a 55% boost in engineering velocity, and a 35% increase in analytics speed. Our approach streamlines data governance too, driving 30% higher efficiency and adoption. With reliable, accelerated data conversion, you can turn insights into action and make smarter, faster decisions that drive your business forward.
The Case for AI
- 64%
of leaders rank AI as a top strategic priority
- 42%
of companies are yet to see returns on AI investments
- 92%
of Fortune 500 companies use a version of ChatGPT
What We’ll Achieve
Competitive Edge
Stay ahead by aligning AI initiatives with your strategic goals, allowing you to evolve faster than competitors.
Increased Productivity
Boost efficiency across departments with AI-powered solutions that enhance and accelerate core processes.
Risk Mitigation
Implement strong governance to minimize risks, protect data, and ensure compliance in a fast-evolving AI landscape.
Workforce Empowerment
Enable teams to leverage AI confidently, driving a culture of innovation and positioning your organization as an AI leader.
Why West Monroe?
Hands-On, Outcome-Focused
Our approach pairs practical AI expertise with real-world application, ensuring your team sees immediate and sustained results.
Proven Success Across Industries
We understand the full value chain in each industry we serve—healthcare, financial services, manufacturing, and more—so we help companies apply AI more efficiently and get to value faster.
Living AI Every Day
West Monroe “walks the walk” on AI. Our teams are all-in, using AI and GenAI in our delivery and daily work. With over a decade of experience in AI and machine learning, we’re early adopters who bring tested, hands-on knowledge to our clients.
Transformation in Action
Revolutionizing customer care for a multinational quick-service restaurant
A multinational quick-service restaurant faced growing customer care challenges, from outdated contact center processes to rising incident volumes. With our commitment to value acceleration, the CFO approved a four-year transformation to modernize their operations and create a lasting customer care strategy.
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Generative AI uncovers 30% productivity potential
A private equity client, interested in acquiring a European industrial products company, sought insight into generative AI’s potential to drive value. Tasked with evaluating this emerging technology’s impact, they turned to West Monroe, already a trusted partner for operational diligence and portfolio improvement.
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Unlocking $100M+ in AI-driven opportunities
A leading food and beverage company needed to explore how AI could transform customer and field service interactions. The ideas surfaced in our collaborative workshop are projected to generate more than $100 million in value within three years: $70 million in revenue growth and $30 million from improved productivity.
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