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Executive Team

Mazen Ghalayini

  • Technology & Experience Practice Leader & Board Member
  • 23 years experience
As a Board Member and Technology & Experience practice leader, Mazen drives innovation by helping clients thrive as market leaders through technology and transformative customer experiences.
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As a board member and leader of West Monroe’s Technology & Experience Practice, Mazen oversees a multidisciplinary team that helps clients grow rapidly by defining industry-leading strategies and developing products customers love. Since joining in 2004, he has been pivotal in building market-leading practices, including leading our Customer Experience practice and establishing the CRM practice.

Mazen is passionate about mentoring and developing the next generation of leaders. He was named one of Consulting Magazine’s Top 25 Consultants for Excellence in Leadership in 2019 and holds a bachelor’s degree in electrical engineering from the University of Illinois.

Mazen’s All-In Mindset

Mazen’s exposure to over 40 countries across five continents has shaped his global business perspective. He also serves on the board of the Ray Graham Association, a cause close to his heart due to his personal family connection.