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Partnerships

nCino: Empowering Cloud Banking with West Monroe

As one of the first strategic partners of nCino, we’re experts in designing, building, and implementing their cloud banking platform to ensure seamless adoption.

Having completed more nCino projects than any other partner, we optimize the platform’s integration into your business. We support every phase—from design and build to implementation—working alongside your team to ensure success. Our approach goes beyond just technology; we redesign your organizational structure, processes, and workflows to unlock the full potential of nCino.

Why West Monroe?

We’ve implemented nCino across commercial, small business, retail banking, treasury management, and agricultural lending. Our multidisciplinary team takes a collaborative approach, embedding banking, technology, change management, and nCino experts to ensure solutions are self-sustaining.

Additionally, we offer proprietary accelerators and assets to speed up and streamline implementations.

How we work with nCino

Transformation in action

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Client Result

Building a digital platform for City National Bank of Florida to drive $50 million in new revenue

City National Bank of Florida, a $20 billion regional bank, needed a robust digital operating model to become a regional leader. Their ambitious vision centered on transforming IT and operations using the Salesforce Financial Services Cloud, nCino Loan Origination System, Azure, and MuleSoft.

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Client Result

Helping a large regional bank grow by adopting a digital operating model with nCino

IBERIABANK recognized an opportunity to enhance its treasury management and lending processes to better serve clients and improve internal efficiency. Facing manual workflows and a lack of standardization that impeded growth, they sought West Monroe’s expertise to build a more scalable, digital-first operation.

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Client Result

How change management and technology revolutionized Navy Federal’s customer experience

Navy Federal, the world’s largest credit union, saw an opportunity to improve its member experience and streamline its business processes. With 8.1 million members, Navy Federal recognized the need to adopt more efficient systems to keep pace with growth and evolving customer expectations.

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Client Result

How effective implementation of nCino sped up client service resolutions by 70%

SunTrust recognized an opportunity to enhance its treasury management operations by reducing redundant paperwork, increasing service visibility, and accelerating processes. With West Monroe’s expertise in both finance and technology, SunTrust implemented the nCino Treasury Management solution to create a seamless digital experience.

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