Nigel enables firm’s 2,000 employees to apply AI with specific prompts to drive efficiency and value
CHICAGO, November 1, 2023 – West Monroe, a leading digital services firm, today announced the launch of its innovative internal chat platform, Nigel. Powered by cutting-edge Generative AI, Nigel empowers West Monroe’s 2,000 employees with valuable insights to enhance productivity and efficiency without compromising confidential data and information. Named after West Monroe’s mission to build the Next Generation of Leaders, Nigel represents a significant leap forward in West Monroe's ongoing investment and exploration in AI.
Nigel is powered by Microsoft’s Azure OpenAI Service, offering secure and compliant ChatGPT-like functionality. With a closed API, Nigel ensures the confidentiality and privacy of sensitive data. Nigel's capabilities are diverse, ranging from drafting emails to analyzing complex data sets to answering technical questions and writing code. The most exciting feature at launch is its Prompt Library which houses pre-populated prompts to take the guesswork out of good prompting specific to tasks performed by West Monroe employees—enabling faster workflows across the firm’s entire employee population. The tool also has crowdsourced functionality, encouraging anyone to submit prompts for addition to the library. More functionality and features will be added over time, empowering teams to work faster on higher-valuer activities for clients.
“AI is an undeniable part of the future, and that is why we worked tirelessly over the past few months to make it highly accessible for our entire employee population while we are all advising hundreds of clients who are also trying to navigate this space,” said Cory Chaplin, managing partner and leader of West Monroe’s AI Lab.