Services

Target Operating Model for Banks

Evolving regulatory demands, digital innovation, and client expectations are reshaping banking. Is your operating model built to not only adapt but thrive in this fast-changing environment?

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How We Help

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Strategic Assessment & Design

We collaborate with your team to assess your current operating model, identifying inefficiencies and gaps in governance, compliance, and technology. Through detailed analysis, we co-create a roadmap that aligns with your strategic vision, ensuring your model is resilient, flexible, and prepared for future challenges.

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Digital Transformation Enablement

Integrating digital tools and processes is essential for efficiency and competitiveness. We help you modernize your bank’s core operations, incorporating automation, AI, and data analytics to streamline workflows, reduce costs, and improve the customer experience. Our approach ensures that digital transformation aligns with your regulatory and operational objectives.

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Enhanced Risk & Compliance Management

Risk and compliance are at the core of every effective operating model in banking. We build robust frameworks that not only comply with evolving regulations but also anticipate them. With proactive risk management tools, we enable your institution to stay agile in responding to regulatory changes and potential threats.

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People & Process Optimization

A high-performing operating model depends on streamlined processes and engaged people. We refine roles, structures, and responsibilities to foster efficiency and accountability at all levels. By aligning people with processes, we help your team operate with clarity and purpose, increasing both productivity and satisfaction.

The Case for a Target Operating Model

  • 45%

    of banks report that inefficiencies in operating models limit their growth

  • $3.1B

    is the potential average cost savings from operating model transformation in large financial institutions

  • 75%

    increase in agility for banks that successfully implement a target operating model

What We’ll Achieve

Increased Operational Efficiency

Streamline processes, reduce redundancy, and optimize resources to drive profitability.

Enhanced Digital Capability

Enable a seamless digital transformation that improves customer experience and increases revenue per customer relationship.

Strategic Agility

Create a flexible, responsive operating model that adapts swiftly to market changes and growth opportunities while outlining the value created.

Why West Monroe?

Banking & Technology Expertise

With deep experience in banking and an understanding of evolving regulatory landscapes, we bring a unique blend of industry and technology expertise. Our team of industry insiders and technical specialists know the ins and outs of modernizing banking operations.

Practical, Real-World Solutions

Our approach is hands-on and outcome-focused. We don’t just design strategies; we partner with you to implement them. Every solution is grounded in measurable outcomes to ensure your operating model delivers tangible benefits.

Proven Success

West Monroe has partnered with leading financial institutions to transform operating models and drive sustainable growth. Recognized by Forbes and Forrester, our clients trust us to navigate complexities and enable real, lasting impact in their operations.