Margin Improvement and Cost Optimization

Struggling to maintain profitability in a volatile economy? Our quick work leverages data and cutting-edge technology to secure your financial future

In today's challenging economic environment, businesses need to optimize costs and expand margins to ensure financial resilience and growth.

West Monroe's Margin Improvement and Cost Optimization offering provides a comprehensive suite of capabilities designed to help your organization achieve these goals. Our approach leverages organization, process, and technology optimizations to drive significant cost savings and revenue growth.

Results You Can Expect

By partnering with West Monroe for Margin Improvement and Cost Optimization, your organization can expect to achieve: 

  • Significant Cost Savings: Reduce operating expenses through strategic optimizations in organization, processes, and technology. 
  • Revenue Growth: Drive new revenue streams and improve profitability through optimized sales and marketing strategies.
  • Operational Efficiency: Enhance productivity and efficiency across various business functions.
  • Data-Driven Decision Making: Utilize data insights to make informed strategic decisions.
  • Enhanced Customer Experience: Improve customer satisfaction and loyalty through better engagement and service delivery. 

What We Offer

Our cost optimization capabilities are designed to help your organization achieve maximum efficiency and savings by leveraging organization, process, and technology improvements. 

Organization Optimization

Organization optimization focuses on aligning your workforce and organizational structure to your strategic goals, ensuring that you have the right people in the right roles, and that your organizational processes are as efficient as possible. 

Solution Table
Solution What’s Involved Results
Workforce Optimization Comprehensive analysis of current workforce utilization, identification of inefficiencies, and development of strategies to optimize labor spend. This may include workforce or operations management system implementation, resource management methodologies, and role and responsibility alignment. 15-30% overall savings by optimizing or reducing labor spend and improving productivity.
Human Performance & Learning Enhancing or expanding workforce skills through integrated operations upskilling, learning strategy redesign, and digital performance support. This involves creating competency models, conducting skill assessments, and developing targeted skilling and reskilling programs. Improve workforce productivity and achieve 20%+ overall savings potential.
Organization Design Conducting activity analyses to identify optimization opportunities, leveraging data and benchmarks to design a future-state organization, and implementing organizational restructuring to capture labor cost reductions. Align talent to function and reduce labor costs, achieving 15-25% overall savings potential.

Process Optimization

Process optimization aims to streamline your business processes, reduce operational costs, and improve efficiency through automation and standardization. 

Solution What’s Involved Results
Process Optimization/Automation Analysis and redesign of business processes to eliminate inefficiencies, implementation of process automation technologies, and optimization of service delivery models. Techniques include lean methodologies, Six Sigma, and process mining tools like Celonis. Reduce operating expenses and labor hours, achieving 15-30% overall savings potential.
Service Delivery Optimization Establishing shared service models, migrating services to offshore/nearshore locations, and transforming functions through outsourcing. This involves detailed process mapping, resource allocation, and performance benchmarking. Decrease operating expenses and third-party costs, realizing 40-60% overall savings potential.

Technology Rationalization

Technology rationalization focuses on optimizing your IT landscape to reduce costs, improve efficiency, and support business agility.

Solution What’s Involved Results
Application Rationalization & Platform Strategy Comprehensive review of the application portfolio to identify redundancies and opportunities for consolidation, development of platform strategies to streamline IT operations, and implementation of cloud optimization initiatives. Reduce application and platform costs, achieving 10-20% overall savings potential.
Technology License Optimization Inventory and analysis of software licenses, identification of optimization opportunities across licensing agreements, and negotiation with vendors to reduce costs. This includes leveraging tools like LeanIX for application portfolio management. Minimize licensing costs, achieving 15-20% savings potential.
Telecom/Network Optimization Review and optimization of telecom and network services, renegotiation of contracts, and implementation of cost control measures. This involves benchmarking costs, analyzing network usage, and identifying quick-hit savings opportunities. Lower telecom and network operating expenses, achieving 10-15% recurring savings potential.
Cloud Optimization Analysis of cloud usage and spend, identification of inefficiencies, and implementation of optimization strategies. This includes rightsizing cloud resources, automating operations, and establishing cost management practices. Cut cloud operating costs, achieving significant savings through improved resource utilization and cost management.

Assessment & Quick Wins

Our assessment and quick wins capabilities provide a rapid diagnostic to identify cost savings opportunities and implement immediate improvements. 


Solution What’s Involved Results
IT Spend Optimization Assessment Conducting a thorough analysis of IT spend, identifying gaps and inefficiencies, and developing a roadmap for cost reduction. This includes workshops with key stakeholders, benchmarking against industry standards, and prioritizing quick-win initiatives. Identify and realize cost savings opportunities across the tech landscape, achieving 10-15% overall savings potential.

Let’s Get To Work

West Monroe’s Margin Improvement and Cost Optimization offering provides a comprehensive suite of capabilities designed to help your organization optimize costs and drive new revenue. By leveraging our expertise in organization, process, and technology optimization, we enable businesses to thrive even in challenging economic conditions. For more detailed information and personalized support, please contact us. 

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