West Monroe Releases 2025 Industry Outlooks: Highlighting AI, Resilience, and Workforce Transformation as Universal Priorities

CHICAGO, December 10, 2024 – West Monroe, a global business and technology consulting firm, today announced the publication of its annual Industry Outlooks, a series of reports on the trends shaping seven major industries heading into the new year. The 2025 Industry Outlooks provide a forward-looking guide to the trends, challenges, and action items that help business leaders prepare for the year ahead.

The year 2025 is expected to be a game-changer. With a new presidential administration, a global economic transition, and rapid technological advancements that change the way people work, businesses face a period of profound change. West Monroe’s Industry Outlooks provide tailored guidance for leaders navigating these dynamics.

“It’s an exciting time for the industries we serve, as 2025 is shaping up to be a year of both transformation and opportunity,” said Will Hinde, industry practices leader at West Monroe.

Key themes for 2025:

• Energy & Utilities: The sector is grappling with surging demand, aging infrastructure, and an uneven path to sustainability. One thing to watch: how AI reshapes grid reliability.
• Financial Services: As technology reshapes banking, the race to blend personalization, innovation, and compliance will define the industry's leaders—and its laggards.
• Healthcare: The sector is focused on balancing cost, equity, and technology—while one thing to watch is how AI transforms patient care and operational efficiency.
• High-Tech & Software: Companies will focus on balancing AI-driven innovation with strategic efficiency, with a key trend to watch being how they actively transform data into a competitive advantage.
• Insurance: Insurers are tackling rising risks and costs from extreme weather, modernizing operations with advanced technology, and seize opportunities in M&A—all while balancing innovation and delivering personalized experiences.
• Manufacturing: Manufacturers in 2025 are balancing resilience, innovation, and sustainability, but one thing to watch is how new tariffs could reshape global supply chains.
• Private Equity: PE firms are focused on leveraging AI for smarter decision-making and navigating a shifting regulatory landscape, with private credit emerging as a key growth driver under increased government scrutiny.

West Monroe’s 2025 Industry Outlooks highlight the firm’s commitment to helping organizations stay ahead of industry trends and prioritize business plans accordingly with a practical, step-by-step approach.

About West Monroe

West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.

We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester. Let’s find more value for your business.

Share our passion at westmonroe.com.

Media Inquiries

Christina Galoozis

Director, Communications & Public Relations

cgaloozis@westmonroe.com

847-302-1762

Shira Cohen

Manager, Public Relations

scohen@westmonroe.com

443-841-6879